Government Shipping Services
Government Shipping Services
Shipping containerized and bulk cargo to and from the U.S. West Coast is easy and fast on U.S.-flagged vessels with 澳博体育app下载’s Hawaii, Guam/Micronesia, Japan, and Alaska services. 澳博体育app下载 offers the industry's fastest transits with weekly service and dedicated terminals for faster cargo access.
澳博体育app下载 is a long-time partner of the U.S. Transportation Command (USTC) and Military Surface Deployment and Distribution Command (SDDC) and is their leading liner carrier in the Pacific with monthly performance scores consistently rated "Excellent" by USTC/SDDC.
Superior Service Schedules and Transit Times
- Six Hawaii arrivals from the West Coast every 14 days - more than any other carrier.
- Our schedule includes twice-weekly service from Northern California.
- From Southern California, 澳博体育app下载 offers twice-weekly service, with direct sailings from Long Beach to Honolulu every Saturday and Wednesday.
- In addition, 澳博体育app下载 provides weekly Saturday departures from the Pacific Northwest.
- Containership service to more Alaska ports than any other carrier.
- 澳博体育app下载's Alaska service provides twice weekly, consistent day-of-the-week service between Tacoma, Anchorage, and Kodiak.
- 澳博体育app下载 also offers weekly service between Tacoma and Dutch Harbor.
- Fastest transit time to Guam/Micronesia/Palau/Kwajalein from U.S. West Coast.
- 澳博体育app下载 offers weekly service between the U.S. West Coast and Guam.
- Service to Kwajalein is monthly.
- Weekly service between Naha, Okinawa and the U.S. West Coast.
- With weekly service to the Port of Naha, Okinawa as part of our expedited China-Long Beach Express (CLX) service, 澳博体育app下载 offers transit times from the U.S. West Coast up to four days faster than the competition.
- Westbound transit times to Naha are 21 days from Tacoma, 18 days from Oakland, 17 days from Long Beach, and 10 days from Honolulu.
- Eastbound transits from Naha are 14 days to Long Beach, 17 days to Oakland, and 33 days to Tacoma.
Westbound Transit Times
| Port | Frequency | Long Beach | Oakland | Tacoma |
|---|---|---|---|---|
| Honolulu | 3x weekly | 4 days | 4 days | 7 days |
| Guam | 1x weekly | 13 days | 14 days | 17 days |
| Naha | 1x weekly | 17 days | 18 days | 21 days |
| Kwajalein | 1x monthly | 28 days | 29 days | 31 days |
Northbound Transit Times
| Port | Frequency | Tacoma |
|---|---|---|
| Anchorage | 2x weekly | 4 days |
| Kodiak | 2x weekly | 5 days |
| Dutch Harbor | 1x weekly | 7 days |
Customer Service - One Call From Beginning to End
澳博体育app下载 offers customer support which simplifies the entire freight transportation process. By calling one toll-free number, 1-888-8MATSON (1-888-862-8766), federal, military, or other government customers can quickly and easily obtain information pertaining to any aspect of doing business with 澳博体育app下载, including rate quotations, booking, billing, schedules, equipment needs, shipment status, and resolution.
Cargo Visibility - 24/7 Access Online
For added convenience, 澳博体育app下载 offers federal, military, and other government shipping customers online access to book, track, and handle their shipment information needs. Through the use of customized booking templates, customers can complete a booking with a minimal amount of "clicks." Shipment tracking allows customers to track the status of a container throughout its movement.
Other online features include account balance information, tariffs, vessel schedules, submission of billing instructions, and retrieval of billing documents. The site also gives customers the option of contacting an account specialist while online to assist with a transaction.
Intermodal Service from Any U.S. Point of Origin
In addition to our ocean transportation services, 澳博体育app下载 can arrange the complete transportation from origin to destination using connecting rail and/or truck services for military freight or government shipments originating from or destined to points beyond the West Coast.
Simplify the transportation process by using 澳博体育app下载 to arrange the entire move to or from Hawaii, Guam, Micronesia, Palau, Kwajalein, Japan, Alaska, and the U.S. West Coast regardless of the point of origin.
Specialized Services
澳博体育app下载 can tailor its government shipping and military freight services to your needs. In addition to our ocean transportation and customer support features, our offerings include specialized container equipment and electronic data interchange (EDI).
- Oversized and Non-Containerized Freight Shipments
澳博体育app下载 can transport oversized freight that exceeds the dimensions of a container or flatrack or eclipses equipment limitations, including oversized vehicles or heavy machinery. We have expertise in transporting one-time shipments and large project moves, which involves carefully coordinating transportation to a specific and timely schedule. - Hazardous Goods
澳博体育app下载 also provides customers with transportation solutions for hazardous cargo. - Personally Procured Moves (PPM) and Household Goods (HHG)
澳博体育app下载 moves thousands of households annually and has decades of experience moving household goods in containers for the military and the U.S. government to and from the U.S. mainland, Hawaii, Guam, Alaska, and Okinawa.- We provide fully protected steel-constructed ocean containers to keep household goods secure during ocean transit.
- Our customer service team can help households determine what size container is right for their move.
- Households or their movers pack the container and 澳博体育app下载 ships it across the Pacific for on-time arrival with no surprises.
- Vehicle Shipments - Personally Owned Vehicles (POV)
We have more experience shipping vehicles for consumers, manufacturers, businesses, military personnel, and the U.S. government than any other carrier in the Pacific. 澳博体育app下载 carries thousands of cars and trucks every year to and from the U.S. mainland, Hawaii, Guam, and Alaska in specially designed auto frames, in containers, or in secure garage stowage.- U.S. military and government personnel can easily book additional vehicles online, anytime, anywhere, and on any device.
- Shipping a vehicle with 澳博体育app下载 offers peace of mind with on-time arrivals, helpful customer service, dedicated auto lots for easy drop-off and pick-up, and online vehicle tracking.
- 澳博体育app下载 offers competitive rates to ship vehicles. View our pricing for more details.
- 澳博体育app下载 has dedicated auto lots to help customers avoid nearby terminal congestion and help ensure fast and convenient drop-off and pick-up.
- To learn more about shipping a car with 澳博体育app下载 or to get a free quote, call our customer service team at 1-800-462-8766
Special Projects
- One Time Only (OTO) and Unit Moves
澳博体育app下载 has a long-history of moving U.S. government cargo across the Pacific to key destinations in Alaska, Hawaii, Guam, Kwajalein, Okinawa, and other parts of the South Pacific. We have experience with OTO and Unit Moves that include large quantities of oversize equipment moving together on a very tight timeline to remote locations. We work in conjunction with 澳博体育app下载 Logistics to provide all the necessary services: equipment handling at origin and destination, blocking/bracing/lashing on flatracks, rail and truck transportation, and ocean shipping. 澳博体育app下载 also works with other shipping lines to marry up services on a global basis to meet the needs of our military and other U.S. government customers.
For free quotes, more information on military freight, federal transport, or government shipping, or to place a booking, please contact our Customer Service Government Services Team by calling 1-888-8MATSON (1-888-862-8766) or email government@dos5.net.